Privacy Policy

1. Introduction

By accessing our website or using any of our services, you agree to the collection and use of information in accordance with this Privacy Policy.

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2. Information We Collect

Depending on the services you use, we may collect:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Date of Birth
• Gender
• Emergency Contact Details
• Government ID details (where required)
• Passport details (for applicable trips)
• Billing Information
• Travel Preferences

Booking Information

• Selected travel package
• Travel dates
• Number of travelers
• Special requests
• Accommodation preferences

Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Session Duration
• Referral Source

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3. How We Collect Information

Information may be collected when you:

• Visit our website
• Book a trip
• Fill out enquiry forms
• Subscribe to newsletters
• Contact us by phone, email or WhatsApp
• Participate in promotions or referral programs
• Interact with our advertisements
• Submit reviews or testimonials

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4. How We Use Your Information

Your information may be used to:

• Process bookings
• Verify payments
• Provide customer support
• Manage travel arrangements
• Respond to enquiries
• Send booking confirmations
• Send trip updates
• Provide customer service
• Improve our website and services
• Detect fraud and maintain security
• Meet legal obligations
• Send promotional offers (with applicable consent where required)

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5. Payment Information

We do not store your complete debit card, credit card, UPI PIN, internet banking credentials, or payment passwords. Payments are processed through secure third-party payment gateways.

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6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Measure advertising performance
• Provide personalized experiences

You may disable cookies through your browser settings, although some website features may not function properly.

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7. Marketing Communications

We may send promotional emails, SMS, WhatsApp messages, newsletters, trip updates, special offers, and travel-related communications.

You may opt out of promotional communications at any time.

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8. Information Sharing

We do not sell your personal information.

We may share information only where necessary with:

• Hotels
• Transport providers
• Local operators
• Payment gateway providers
• Government authorities where legally required
• Professional advisors and service providers

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9. Data Security

We implement reasonable technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no online transmission or electronic storage system is completely secure, and absolute security cannot be guaranteed.

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10. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Maintain business records
• Prevent fraud

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11. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion where applicable
• Withdraw marketing consent
• Request clarification regarding data usage

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12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage users to review the privacy policies of those websites.

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13. Children's Privacy

Our services are not directed toward children under the age of 18 without the involvement of a parent or legal guardian.

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14. International Users

If you access our website from outside India, you acknowledge that your information may be processed and stored in India or other jurisdictions where our service providers operate.

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15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will become effective upon publication on this page unless otherwise stated.

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16. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

goSelective Travels
Email: info@goselectivetravels.com
Phone: +91 95611 14866
Nagpur, Maharashtra, India